Monday: Supervisor was out of town visiting the sight of the tournament, told me not come into office, worked 1 1/2 hours from home.
Tuesday: 10:00- 1:00
Wednesday: Not in Office worked 1 1/2 hours from home
Thursday: Not in Office: 2 hours from home
Friday: Back in Office 10:00-4:00
Total 14 hours
Monday:
I communicated with my supervisor about one of the registration packets I recieved and who I should contact on the form. I emailed the individual who sent in the registration packet: an athlete from Washington, about some information we needed from her.
Tuesday:
I came into the office today. I called into a conference call today where we talked about various positions on the tournament committee that needed to be filled. I also contacted individuals from clipped wings, a group for retired US Flight attendants. They have always been very involved with volunteering for Special Olympics, and we have been contacting them to find out what kind of jobs they would like to do. I also contacted individuals from the USGA who will be working with us at the tournament about the registration packet. They made some suggestions, and I sent them forward to my supervisor.
Wednesday:
I communicated with my supervisor about information I got from clipped wings on their volunteers. I also contacted another individual from clipped wings who has ladies that are interested in volunteering. I contacted individuals from the USGA again about the products they will be donating to the tournament for the goodie bags. I also contacted my supervisor about the registration packet.
Thursday:
Contacted my supervisors about volunteers from clipped wings and the registration packet.
Friday:
Communicated with Dorothy Mastromonaco from the USGA about booklets she will be donating to the tournament for the goodie bags and when and where we would like them to be sent. I also communicated with an individual from Clipped wings about her volunteers. I spent much of my day making a footprint for the layout of the awards ceremony in powerpoint. I worked on the event handbook because I was sent some new information to add to it. I developed an excel workbook for all of the information on the registration packets.
Most of my work this week was done through the email. However, I did do some work in powerpoint, excel, and word.
I was a little frustrated this week. Often, I find it difficult to find enough to fill my time while I am at the office. I am sure this will change as I get closer to the tournament.
My objective this week is to make a few phone calls about ice and other products to find out what kind of prices we can get. Also, to make as much progress in the event handbook as possible. As registration packets come in, I will need to record all of that information in the workbook I created last week.
I still need to work on managing my time better while I am at the office, and finding things to do while I am there.
Internship Wild Dunes, Charleston, SC
Special Project: Kids Fest '07
My special project while working at Wild Dunes was to work with three of my fellow interns and develop a Kid's carnival. It was the first time this particular carnival had ever been done, so we were pretty much going from the ground up. This involved contacting distributors about prizes, tickets, armbands, and/or food for the carnival. We also had to contact individuals about waterslides, cotton candy, and sno-cone machines for the carnival. Also, we had to contact homeowners on the resort to ask to use their water and electricity for the carnival.
After we had contacted everyone we needed about products for the carnival, we had to plead for volunteers from individuals who worked at the resort. This was somewhat successful. However, we did not get as many volunteers as we would have liked. We also had to paint all of the signs and/or decorations for the carnival and set up the day of the carnival. On the day, the four of us working on the carnival showed up very early and started to set up.
Next, we had to assign jobs to all of the volunteers and give them jobs for cleanup after the carnival. We also had to contact people from the resort to provide food: hotdogs, hamburgers, etc.
After the carnival, we had to ensure that all of the homeowner's whose water and electricity we used were reimbursed for letting us use their homes. We also had to make sure everything we didn't use was stored in the proper location, and ensure that the lawn was left in the same condition we found it.
Monday, July 16, 2007
Sunday, July 8, 2007
Monday 10-4 6 hours
Tuesday : 10:15-3:15 5 hours
Wednesday: Holiday
Thursday 10-4 6 hours
Friday: Supervisor told me not to come in because he was out of the office
17 hours
Monday: I got to work today and my supervisor did not have much work related to the NIT for me to do. After responding to a few emails about the tournament, Craig asked me to make an excel workbook containing information on various training programs within Special Olympics. I made records of when each of the coaches were trained, and when they taught training sessions. This information had been previously recorded, but in separate books, and my supervisor wanted the information to all be saved in the same place, so it was easier to find. I had a lot of information to go through, and I had to pair up information from the same training programs that were taught in different years, to track the differences over the years. I had to go through information from the past several years, and it took me pretty much all day.
Tuesday:
I finished up making the training information workbook today. I spent much of my afternoon finding information online about Ice suppliers close to the PGA Golf Club to come up with a list of companies to contact. We are looking for the company that will give us the best price. I also began looking around for shops to buy sponsor presents, or rather to get sponsor presents framed. My goal is to find the stores closest to the tournament that can give us the best price. I have some information on companies we have used in the past, and we are going to contact those companies in addition to a few others.
Wednesday:
Out of the office due to the holiday
Thursday:
I did a little more research looking for ice companies and framing companies in the St. Lucie area. We also got a little more information to add to the volunteer handbook. We received a leter from teh Golf Course Superintendent's association of America, which is helpful considering we needed it to put in both the volunteer handbook and the event handbook. I also got a little information to update the dining schedule and family registration sections of the event handbook. I began to update the travel information for individuals flying in to the tournament from the various airports around Port St. Lucie.
All of muy work this week either involved working with Microsoft Word or Microsoft Excel. I made several workbooks involving the training sesisons, etc. I used Word a lot to work on the handbooks.
Friday:
I drove to the office only to get an email from my supervisor that he sent Friday morning telling me that he wasn't going to be there that day or all of the next week. He wants me to work on updating the handbooks even more, and make a few phone calls to the companies I researched.
This week I was a little frustrated. there didn't seem to be much for me to do involving the NIT, so I felt as though I spent a lot of time doing things that were a waste of time. It is a little difficult for me to do things like make phone calls because I don't have a phone, and I have to squeeze them in between his phone calls. I feel as though I often have to work around other people, and it is a little frustrating at times.
My supervisor has told me that next week I can work from home if I would like since he is not going to be in the office. He is going to send me emails throughout the week on things I need to keep up with, and some information I can update throughout the week. We have sent out registration packets and we should start receiving them shortly. I will go into the office this week in order to make some long-distance phone calls, but most of my work will be done from home.
One of my goals over the next few weeks is to find a better way to use my time over the next few weeks when there is not a lot for me to do.
Internship: Wild Dunes, Charleston, SC
Excursion Driver:
The job of the excursion driver is to drive all of the guests to and from the various excursions offered by the resort. For the most part we were responsible for driving to the Marina or the yacht harbor. If we had extra time, we would often be used as drivers around the resort for guests who needed a ride to their vacation home.
We often helped with kids camps by driving the kids to and from the pool at the resort, or to and from the Grand Pavilion.
We were also responsible for getting towels for the new swim center. We drove to the swim center and got the used towels and dropped them off in the laundry area, and picked up new, clean towels for the swim center.
At the end of the day, we helped out the person at the recreation desk with their job. We helped with running the receipts and turning them into the accounting department at the end of the evening.
In addition, we were often responsible for managing large groups of guests, often upwards of one hundred people. We had to arrange transportation for all of them by getting help from the resort drivers.
Tuesday : 10:15-3:15 5 hours
Wednesday: Holiday
Thursday 10-4 6 hours
Friday: Supervisor told me not to come in because he was out of the office
17 hours
Monday: I got to work today and my supervisor did not have much work related to the NIT for me to do. After responding to a few emails about the tournament, Craig asked me to make an excel workbook containing information on various training programs within Special Olympics. I made records of when each of the coaches were trained, and when they taught training sessions. This information had been previously recorded, but in separate books, and my supervisor wanted the information to all be saved in the same place, so it was easier to find. I had a lot of information to go through, and I had to pair up information from the same training programs that were taught in different years, to track the differences over the years. I had to go through information from the past several years, and it took me pretty much all day.
Tuesday:
I finished up making the training information workbook today. I spent much of my afternoon finding information online about Ice suppliers close to the PGA Golf Club to come up with a list of companies to contact. We are looking for the company that will give us the best price. I also began looking around for shops to buy sponsor presents, or rather to get sponsor presents framed. My goal is to find the stores closest to the tournament that can give us the best price. I have some information on companies we have used in the past, and we are going to contact those companies in addition to a few others.
Wednesday:
Out of the office due to the holiday
Thursday:
I did a little more research looking for ice companies and framing companies in the St. Lucie area. We also got a little more information to add to the volunteer handbook. We received a leter from teh Golf Course Superintendent's association of America, which is helpful considering we needed it to put in both the volunteer handbook and the event handbook. I also got a little information to update the dining schedule and family registration sections of the event handbook. I began to update the travel information for individuals flying in to the tournament from the various airports around Port St. Lucie.
All of muy work this week either involved working with Microsoft Word or Microsoft Excel. I made several workbooks involving the training sesisons, etc. I used Word a lot to work on the handbooks.
Friday:
I drove to the office only to get an email from my supervisor that he sent Friday morning telling me that he wasn't going to be there that day or all of the next week. He wants me to work on updating the handbooks even more, and make a few phone calls to the companies I researched.
This week I was a little frustrated. there didn't seem to be much for me to do involving the NIT, so I felt as though I spent a lot of time doing things that were a waste of time. It is a little difficult for me to do things like make phone calls because I don't have a phone, and I have to squeeze them in between his phone calls. I feel as though I often have to work around other people, and it is a little frustrating at times.
My supervisor has told me that next week I can work from home if I would like since he is not going to be in the office. He is going to send me emails throughout the week on things I need to keep up with, and some information I can update throughout the week. We have sent out registration packets and we should start receiving them shortly. I will go into the office this week in order to make some long-distance phone calls, but most of my work will be done from home.
One of my goals over the next few weeks is to find a better way to use my time over the next few weeks when there is not a lot for me to do.
Internship: Wild Dunes, Charleston, SC
Excursion Driver:
The job of the excursion driver is to drive all of the guests to and from the various excursions offered by the resort. For the most part we were responsible for driving to the Marina or the yacht harbor. If we had extra time, we would often be used as drivers around the resort for guests who needed a ride to their vacation home.
We often helped with kids camps by driving the kids to and from the pool at the resort, or to and from the Grand Pavilion.
We were also responsible for getting towels for the new swim center. We drove to the swim center and got the used towels and dropped them off in the laundry area, and picked up new, clean towels for the swim center.
At the end of the day, we helped out the person at the recreation desk with their job. We helped with running the receipts and turning them into the accounting department at the end of the evening.
In addition, we were often responsible for managing large groups of guests, often upwards of one hundred people. We had to arrange transportation for all of them by getting help from the resort drivers.
Monday, July 2, 2007
week of 6/25-6/29
Blog: 6/25-6/29
New Schedule:
Monday 10-4
Tuesday 10-4
Wednesday 10-4
Thursday 10-4
Friday 10-4
Monday: 10:30 am-4 pm 5.5 hrs
Tuesday: 10:00 am-4 pm 6 hrs
Wednesday: Doctor’s appointment, didn’t come in. 3:00-4:00 pm (at home) 1 hr
Thursday: 10:00 am-4 pm 6 hrs
Friday: 10:15am- 4:25 pm 6 hrs, 10 minutes
Total: 24 hrs, 40 minutes
Monday
Today was my first day back from Mississippi. I spent my days creating another spreadsheet for the quota allotment summaries that are now being sent in. My job was to read through them all, and make a note if any of the states wanted to change the number of people they are bringing to the tournament. From this spreadsheet, we will be able to determine exactly how many athletes have been requested, and exactly how many we will have tee times for, basically; how many we are going to have to cut. We also got my Special Olympics email account up and running today. I also began work on a volunteer recruitment packet. We were sent drafts by a gentleman who works at the resort where the tournament is held, and my job was to look over them and see where they could be improved, and compare them to other years. Volunteers are a crucial part of the Special Olympics organization. There would scarcely be a Special Olympics Event if it were not for all the volunteers that give up their time to come to these events.
Tuesday
I continued work on the volunteer recruitment packet. I finished the Volunteer assignment descriptions, and have sent them to my supervisor to look over so we can decide what other changes need to be made. I am now working on the Volunteer Application. I also emailed individuals working with the Golf Course Superintendent’s association of America and the LPGA about getting welcome letters from them to put in the front of our handbooks. By the end of the day, my supervisor emailed back to me with his suggestions.
Wednesday
Due to a doctor’s appointment, I was out of the office today. I spent part of my afternoon working on the Volunteer application and making some corrections and suggestions as to how it could be improved. I later sent my suggestions to the gentleman in charge of volunteers in Florida.
Thursday
I received an email from the gentleman in charge of volunteers at the golf club today. He sent me his drafts of the documents, and told me which of my suggestions he used, and which he did not. He didn't use most of mine and my supervisor's suggestions, which is slightly aggravating. After making a few more suggestions and sending it back to him, we made a phone call to his office to ask him a few specific questions about the document, and then just talk a little bit about the tournament. He said he would look over the other suggestions we made, and send it back to us the next day. He also stated that he had a few suggestions about the volunteer handbook I sent him, and that we could talk about it at at later date.
Friday
We received an email back from the man in charge of volunteers with his final draft of the mailing to be sent out to potential volunteers: he basically ignored every suggestion we made, which is slightly frustrating. We called him again today, and talked a little more about the tournament and recruiting volunteers. I spent most of today working on developing a tentative order of medals and ribbons for the tournament. I had to base my order on orders and winners from previous years. The number of medals we order depends on how many divisions we have, and how many athletes are in each division. In order to come up with the numbers, I had to divide the athletes into tentative divisions, and base my order on those. After I had done this, I developed a spreadsheet with my numbers for each level, and the number of medals and ribbons I would need for each level. In addition, I created a document with all of my notes as to how I divided the divisions and came up with the numbers. I then sent this to Midwest trophy, the company we order from, and am still waiting for a response.
This week, I felt as though my time was a little wasted on some of the things I was doing. It was frustrating to put a lot of time and effort into making something better, for someone to just decided they weren't even going to consider our suggestions and do it his own way, regardless of whether or not our way was actually better.
I was not too far behind when I came back from Mississippi, Craig had started some things while I was away that I finished when I got here. For example, the spreadsheet for the quota allotment summary.
New experiences
I got to sit in on a conference call this week. It was the organization-wide conference call that happens every month. It was interesting to see how Special Olymics North America functions in relation to each of the individual state programs. I also was given the opportunity to talk with some of the people I will be working with when I am down in Florida when we called Mallory, the man in charge of volunteers at the PGA golf club. Also, figuring out the order for the medals and ribbons was a new experience. Learning how businesses and organizations figure out how many of a certain item to order was interesting.
This week I mostly worked with Microsoft Excel and Word. I made a lot of spreadsheets this week, and worked with a lot of Word Documents.
Areas for improvement
I need to work on finishing things a little more quickly, I tend to get caught up in making things perfect, and sometimes it takes me a while to finish things.
Objectives for next week.
Work on the Event handbook. Even though there is a lot I can't do with it right now, there are some things I can do to improve it such as working on the order of documents in the handbook. It is difficult for me to state exactly what I am going to do, because I often don't know what Craig will want me to do until I get there on Monday morning.
Strategies
make better use of my time, stop being such a perfectionist. Work on avoiding distractions in the workplace, and staying focused on the work at hand.
Internship: Wild Dunes Resort, Charleston, SC
Recreation Desk:
The vast majority of this particular job goes something like this: "Good morning/afternoon/evening, thank you for calling Island Adventures, this is Jessica, how can I help you? It often felt as though it should be more like "Good morning/afternoon/evening, thank you for calling Island adventures, this is Jessica, how can I attend to your every whim?, or fix a problem that you seem to think is my fault, even though it isn't, but you are calling to yell at me about anyway?
This job description was probably everyone's least favorite job of all the one's we had to do. If someone else messed up, but they weren't at the desk later in the day, or the next day, someone else inevitably got yelled at for it. The problem was, that we often didn't know how to fix a problem, because we didn't know where the problem started, or whose fault it actually was. Nonetheless, we all became pros at dealing with angry guests as the summer progressed.
That's not to say that everyone who called the desk was in a foul mood, most of them were quite the opposite. Our main job during the day at the recreation desk was to field calls and make reservations for excursions and kids camps. Also, we would ring up and run receipts for all of the people who came to the desk to pay before they were taken on their excursions. On certain days, usually towards the beginning of the week, the desk would be flooded because people were trying to plan their vacation for the next week or two. On other days, like Saturday or Sunday when most people were either checking in or checking out, the desk was typically not as busy.
At the end of the day, whoever happened to be working the desk would work together with the excursion driver to check all the receipts and turn in the day's receipts to the accounting department.
New Schedule:
Monday 10-4
Tuesday 10-4
Wednesday 10-4
Thursday 10-4
Friday 10-4
Monday: 10:30 am-4 pm 5.5 hrs
Tuesday: 10:00 am-4 pm 6 hrs
Wednesday: Doctor’s appointment, didn’t come in. 3:00-4:00 pm (at home) 1 hr
Thursday: 10:00 am-4 pm 6 hrs
Friday: 10:15am- 4:25 pm 6 hrs, 10 minutes
Total: 24 hrs, 40 minutes
Monday
Today was my first day back from Mississippi. I spent my days creating another spreadsheet for the quota allotment summaries that are now being sent in. My job was to read through them all, and make a note if any of the states wanted to change the number of people they are bringing to the tournament. From this spreadsheet, we will be able to determine exactly how many athletes have been requested, and exactly how many we will have tee times for, basically; how many we are going to have to cut. We also got my Special Olympics email account up and running today. I also began work on a volunteer recruitment packet. We were sent drafts by a gentleman who works at the resort where the tournament is held, and my job was to look over them and see where they could be improved, and compare them to other years. Volunteers are a crucial part of the Special Olympics organization. There would scarcely be a Special Olympics Event if it were not for all the volunteers that give up their time to come to these events.
Tuesday
I continued work on the volunteer recruitment packet. I finished the Volunteer assignment descriptions, and have sent them to my supervisor to look over so we can decide what other changes need to be made. I am now working on the Volunteer Application. I also emailed individuals working with the Golf Course Superintendent’s association of America and the LPGA about getting welcome letters from them to put in the front of our handbooks. By the end of the day, my supervisor emailed back to me with his suggestions.
Wednesday
Due to a doctor’s appointment, I was out of the office today. I spent part of my afternoon working on the Volunteer application and making some corrections and suggestions as to how it could be improved. I later sent my suggestions to the gentleman in charge of volunteers in Florida.
Thursday
I received an email from the gentleman in charge of volunteers at the golf club today. He sent me his drafts of the documents, and told me which of my suggestions he used, and which he did not. He didn't use most of mine and my supervisor's suggestions, which is slightly aggravating. After making a few more suggestions and sending it back to him, we made a phone call to his office to ask him a few specific questions about the document, and then just talk a little bit about the tournament. He said he would look over the other suggestions we made, and send it back to us the next day. He also stated that he had a few suggestions about the volunteer handbook I sent him, and that we could talk about it at at later date.
Friday
We received an email back from the man in charge of volunteers with his final draft of the mailing to be sent out to potential volunteers: he basically ignored every suggestion we made, which is slightly frustrating. We called him again today, and talked a little more about the tournament and recruiting volunteers. I spent most of today working on developing a tentative order of medals and ribbons for the tournament. I had to base my order on orders and winners from previous years. The number of medals we order depends on how many divisions we have, and how many athletes are in each division. In order to come up with the numbers, I had to divide the athletes into tentative divisions, and base my order on those. After I had done this, I developed a spreadsheet with my numbers for each level, and the number of medals and ribbons I would need for each level. In addition, I created a document with all of my notes as to how I divided the divisions and came up with the numbers. I then sent this to Midwest trophy, the company we order from, and am still waiting for a response.
This week, I felt as though my time was a little wasted on some of the things I was doing. It was frustrating to put a lot of time and effort into making something better, for someone to just decided they weren't even going to consider our suggestions and do it his own way, regardless of whether or not our way was actually better.
I was not too far behind when I came back from Mississippi, Craig had started some things while I was away that I finished when I got here. For example, the spreadsheet for the quota allotment summary.
New experiences
I got to sit in on a conference call this week. It was the organization-wide conference call that happens every month. It was interesting to see how Special Olymics North America functions in relation to each of the individual state programs. I also was given the opportunity to talk with some of the people I will be working with when I am down in Florida when we called Mallory, the man in charge of volunteers at the PGA golf club. Also, figuring out the order for the medals and ribbons was a new experience. Learning how businesses and organizations figure out how many of a certain item to order was interesting.
This week I mostly worked with Microsoft Excel and Word. I made a lot of spreadsheets this week, and worked with a lot of Word Documents.
Areas for improvement
I need to work on finishing things a little more quickly, I tend to get caught up in making things perfect, and sometimes it takes me a while to finish things.
Objectives for next week.
Work on the Event handbook. Even though there is a lot I can't do with it right now, there are some things I can do to improve it such as working on the order of documents in the handbook. It is difficult for me to state exactly what I am going to do, because I often don't know what Craig will want me to do until I get there on Monday morning.
Strategies
make better use of my time, stop being such a perfectionist. Work on avoiding distractions in the workplace, and staying focused on the work at hand.
Internship: Wild Dunes Resort, Charleston, SC
Recreation Desk:
The vast majority of this particular job goes something like this: "Good morning/afternoon/evening, thank you for calling Island Adventures, this is Jessica, how can I help you? It often felt as though it should be more like "Good morning/afternoon/evening, thank you for calling Island adventures, this is Jessica, how can I attend to your every whim?, or fix a problem that you seem to think is my fault, even though it isn't, but you are calling to yell at me about anyway?
This job description was probably everyone's least favorite job of all the one's we had to do. If someone else messed up, but they weren't at the desk later in the day, or the next day, someone else inevitably got yelled at for it. The problem was, that we often didn't know how to fix a problem, because we didn't know where the problem started, or whose fault it actually was. Nonetheless, we all became pros at dealing with angry guests as the summer progressed.
That's not to say that everyone who called the desk was in a foul mood, most of them were quite the opposite. Our main job during the day at the recreation desk was to field calls and make reservations for excursions and kids camps. Also, we would ring up and run receipts for all of the people who came to the desk to pay before they were taken on their excursions. On certain days, usually towards the beginning of the week, the desk would be flooded because people were trying to plan their vacation for the next week or two. On other days, like Saturday or Sunday when most people were either checking in or checking out, the desk was typically not as busy.
At the end of the day, whoever happened to be working the desk would work together with the excursion driver to check all the receipts and turn in the day's receipts to the accounting department.
Sunday, June 24, 2007
Week of 6/18-6/22
This week, I do not have a lot to report on; I was on vacation in Mississippi with My family. I obtained access to a computer as often as I could, and checked email from my supervisor pertaining to the progress made this week. I responded to an email from the Hilton Garden Inn referring to the arrangment of prices for the families attending the tournament and sent it to my supervisor for him to look over. On Wednesday, I spoke with my supervisor on the phone about the arrangment with the Hilton Garden Inn to make sure that it was being taken care of. I have done as much with the handbooks as I can do until the appropriate people have finished looking over them to make sure they are put together well enough. The registration handbook and the volunteer handbook have both been sent out and are currently being looked over. My supervisor has sent me emails referring to corrections that may need to be made, and a conference call to discuss them. While on vacation, I had limited access to a computer, so progress was limited, but I did maintain contact with the office while I was away.
My objective this week is to catch up on anything I may be behind on from this past week, including the handbooks. I believe my supervisor will be out of town this week visiting the site of the tournament, so I will have to maintain contact with him while he is away. Also, I need to talk with my supervisor about a more consistent schedule, now that most of my major things to do this summer are finished.
Strategies: stay in contact with my supervisor, through email, phone conversation. While either of is out of town, it is imperative that we maintain contact with one another.
Internship: Wild Dunes Resort, Charleston, South Carolina
Five days a week, Monday through Friday, we offered Children's crafts and activities on the Grand Pavilion, which is one of the main attractions for families at the resort. The Grand Pavilion is a boardwalk built on to the back of the main hotel at the resort. It has two pools, a grill, a bar, an ice cream shop, and the Island adventures gift shop.
Below I have listed each activity offered on each day, at what time.
Monday:
10 am: Flag Football ( a free activity for kids)
12 noon: Sand art ( funneling colored sands into bottles to make design)
2 pm: Birdhouses (a painting activity, where kids painted birdhouses)
4 pm: Spin art (Children design their own frisbee using different colored paints)
5pm-9pm: 3-on-3 basketball (a tournament)
Tuesday:
1o am: Kickball (a free activity for kids)
12 noon: Hemp Jewlery (hemp jewelry making)
2 pm: T-shirt Tie Dye ( tie-dying t-shirts)
4 pm: design a beach tote (a painting activity where kids design their own beach totes)
4 pm-6 pm: tournament time (a family activity involving games such as bocce and horseshoes)
9 pm: blacklight volleyball (Volleyball played at night with blacklights and blacklight nets, balls, and ropes)
Wednesday:
10 am-2 pm: Summerfest (a free pool party for kids where we play water games, etc.)
4 pm: Family bingo ( family activity where we offered prizes to winners)
6 pm: Candle making (Children collect sea shells and beads to put inside a candle they design themselves)
9 pm: Capture the flag (played at night on the south lawn of the grand pavilion with glow sticks and glow-in-the-dark flags)
Thursday:
10 am: Blackbeard's treasure hunt ( a children's treasure hunt around the grand pavilion)
12 noon: Soccer ( a free activity for the kids, depending on the tides, it was often played on the beach)
2 pm: Birdhouses
4 pm: family stepping stones (children design their own stepping stones using cement, shells and sometimes handprints, etc.)
4-6 pm: tournament time
9 pm: Black light putt-putt (played on the resorts putting green, using blacklights and blacklight pvc pipe to make holes, and glowing balls.
Friday:
10 am: Wacky Wiffle Ball (wiffle ball, with a twist: we decide how each inning is played, run the bases backwards, bat your weak hand, run backwards, spin around before you run to the next base, etc.)
12 noon: Decorate duney ( a painting activity where children paint a puzzle of the resorts mascot, Duney, the loggerhead sea turtle.
2 pm: t-shirt tie-dye
4 pm: Design a fish ( a painting activity where children paint different designs on wooden fishes)
9 pm: black light volleyball
We were trained on how to do each of these activities during our first week of training. It was our responsibility to show guests how to do each of these things correctly. The activities ran the same schedule every week. There were usually two people assigned to work activities every day, sometimes three, depending on the day. When we were finished, we were responsible for ringing up all of our receipts and making sure they all matched up. We then turned them into the accounting department at the end of the day.
My objective this week is to catch up on anything I may be behind on from this past week, including the handbooks. I believe my supervisor will be out of town this week visiting the site of the tournament, so I will have to maintain contact with him while he is away. Also, I need to talk with my supervisor about a more consistent schedule, now that most of my major things to do this summer are finished.
Strategies: stay in contact with my supervisor, through email, phone conversation. While either of is out of town, it is imperative that we maintain contact with one another.
Internship: Wild Dunes Resort, Charleston, South Carolina
Five days a week, Monday through Friday, we offered Children's crafts and activities on the Grand Pavilion, which is one of the main attractions for families at the resort. The Grand Pavilion is a boardwalk built on to the back of the main hotel at the resort. It has two pools, a grill, a bar, an ice cream shop, and the Island adventures gift shop.
Below I have listed each activity offered on each day, at what time.
Monday:
10 am: Flag Football ( a free activity for kids)
12 noon: Sand art ( funneling colored sands into bottles to make design)
2 pm: Birdhouses (a painting activity, where kids painted birdhouses)
4 pm: Spin art (Children design their own frisbee using different colored paints)
5pm-9pm: 3-on-3 basketball (a tournament)
Tuesday:
1o am: Kickball (a free activity for kids)
12 noon: Hemp Jewlery (hemp jewelry making)
2 pm: T-shirt Tie Dye ( tie-dying t-shirts)
4 pm: design a beach tote (a painting activity where kids design their own beach totes)
4 pm-6 pm: tournament time (a family activity involving games such as bocce and horseshoes)
9 pm: blacklight volleyball (Volleyball played at night with blacklights and blacklight nets, balls, and ropes)
Wednesday:
10 am-2 pm: Summerfest (a free pool party for kids where we play water games, etc.)
4 pm: Family bingo ( family activity where we offered prizes to winners)
6 pm: Candle making (Children collect sea shells and beads to put inside a candle they design themselves)
9 pm: Capture the flag (played at night on the south lawn of the grand pavilion with glow sticks and glow-in-the-dark flags)
Thursday:
10 am: Blackbeard's treasure hunt ( a children's treasure hunt around the grand pavilion)
12 noon: Soccer ( a free activity for the kids, depending on the tides, it was often played on the beach)
2 pm: Birdhouses
4 pm: family stepping stones (children design their own stepping stones using cement, shells and sometimes handprints, etc.)
4-6 pm: tournament time
9 pm: Black light putt-putt (played on the resorts putting green, using blacklights and blacklight pvc pipe to make holes, and glowing balls.
Friday:
10 am: Wacky Wiffle Ball (wiffle ball, with a twist: we decide how each inning is played, run the bases backwards, bat your weak hand, run backwards, spin around before you run to the next base, etc.)
12 noon: Decorate duney ( a painting activity where children paint a puzzle of the resorts mascot, Duney, the loggerhead sea turtle.
2 pm: t-shirt tie-dye
4 pm: Design a fish ( a painting activity where children paint different designs on wooden fishes)
9 pm: black light volleyball
We were trained on how to do each of these activities during our first week of training. It was our responsibility to show guests how to do each of these things correctly. The activities ran the same schedule every week. There were usually two people assigned to work activities every day, sometimes three, depending on the day. When we were finished, we were responsible for ringing up all of our receipts and making sure they all matched up. We then turned them into the accounting department at the end of the day.
Thursday, June 14, 2007
Week of 6/11-6/15
Hours:
Monday: 10 am-3:45 pm
Tuesday: Office closed due to meetings
Wednesday: Office closed due to meetings; worked from home 7-9 pm
Thursday: Office closed due to meetings; worked from home 10-12 am; 2:30-3:30 pm
Friday: Out of town for a supervisor-approved family trip to visit extended family in Mississippi total: 10 hours, 45 minutes
I am doing this one a little bit early, because I will be out of town for about a week and a half starting today.
Monday:
I spent the majority of my day at the storage facility for Special Olympics North America. My supervisor and I were doing an inventory of the equipment we had that we could use for the tournament, so as not order things we did not need. This involved searching through boxes and counting items, and compiling a list of what we had. Later in the day, I received a response from the Hilton Garden Inn about housing for families, and my supervisor forwarded it to the main office in Washington DC. I was also sent to Staples to make copies of a training manual to be used when training coaches for various Special Olympics Teams. I began looking for a inventory sheet from the last tournament, so as to compare it to the information we found.
Tuesday:
The Office was closed due to meetings, I did not come into the office
Wednesday:
The office was closed due to meetings, I did not come into the office. I began working on compiling an inventory list in Excel using the information we had gathered from our trip to the storage facility.
Thursday
The Office was closed due to meetings, I did not come into the office. I completed the current inventory list for this tournament, and completed the comparison list from the past tournament. We can now use that list for reference.
New Experiences:
I was given the opportunity to experience what is involved with this job outside of the office. For example, my trip to the storage facility and staples.
Most of my work this week involved working with Microsoft word and Excel. This involved making inventory lists and working on the various packets
As I have only been in the office one day this week, I am not sure if we have gotten responses from some of the people we have been contacting about the tournament. If we have not, we still do not have all of the information we need to complete all of the handbooks. However, we have completed the handbook. It is still frustrating how difficult it has been to contact some of these people.
I completed the Registration handbook over the weekend, and it should be ready to be sent out by next week while I am away. The event and volunteer handbooks are still not yet complete.
Objectives
While I am away for the next week and a half, I will need to maintain contact with my supervisor so as to find out if there is anything he would like me to work on while I am away. Hopefully while I am away, I can make a little more headway towards finishing the event handbook and volunteer handbook.
Strategies:
Get to a computer as often as I can, emailing and calling my boss. Just Ensuring that I stay up to speed while I am away.
Internship: Wild Dunes, Charleston, SC
Topic: Kid's Camps
Each week, we offered 4 days of kids camp. The camps were split into 2 age groups: ages 3-5, and ages 6-10. We had a specific theme for each day. For the older children, we took them off property twice a week. Tuesdays we took them to a water park, and Thursdays we took them to Frankie's Fun Park, an arcade where the kids could play video games and drive go carts, or ride in go carts if they weren't tall enough to drive. One day was spent teaching kids to boogie board, and playing water games. Another day was left up to the counselors to decide what to do, we were each given a day to program activities, and every Friday we did something different.
The younger children were taken off property once a week. On Mondays we took them to the Sullivan's Island Fire Department, let them sit on Sea Doos, and try on Firehats. We then took them to play on the playground next to the fire department, and would sometimes play game like kickball with them. Every other day was spent at the resort. Tuesdays were pirate day, so we took the kids to a treasure hunt at the Grand Pavilion, and outfitted them with Bandanas and eye patches. One day we played Water games with the kids, and Fridays were another day that the counselor's got to decide what to do.
Another camp offered was held on Wednesday and Friday night, so as to let parents have time to themselves. We usually took the kids to a movie, or putt-putt. On the nights we stayed on property, we went to play capture the flag with on the resort, it was a glow-in-the-dark game that was played on Wednesday nights.
Monday: 10 am-3:45 pm
Tuesday: Office closed due to meetings
Wednesday: Office closed due to meetings; worked from home 7-9 pm
Thursday: Office closed due to meetings; worked from home 10-12 am; 2:30-3:30 pm
Friday: Out of town for a supervisor-approved family trip to visit extended family in Mississippi total: 10 hours, 45 minutes
I am doing this one a little bit early, because I will be out of town for about a week and a half starting today.
Monday:
I spent the majority of my day at the storage facility for Special Olympics North America. My supervisor and I were doing an inventory of the equipment we had that we could use for the tournament, so as not order things we did not need. This involved searching through boxes and counting items, and compiling a list of what we had. Later in the day, I received a response from the Hilton Garden Inn about housing for families, and my supervisor forwarded it to the main office in Washington DC. I was also sent to Staples to make copies of a training manual to be used when training coaches for various Special Olympics Teams. I began looking for a inventory sheet from the last tournament, so as to compare it to the information we found.
Tuesday:
The Office was closed due to meetings, I did not come into the office
Wednesday:
The office was closed due to meetings, I did not come into the office. I began working on compiling an inventory list in Excel using the information we had gathered from our trip to the storage facility.
Thursday
The Office was closed due to meetings, I did not come into the office. I completed the current inventory list for this tournament, and completed the comparison list from the past tournament. We can now use that list for reference.
New Experiences:
I was given the opportunity to experience what is involved with this job outside of the office. For example, my trip to the storage facility and staples.
Most of my work this week involved working with Microsoft word and Excel. This involved making inventory lists and working on the various packets
As I have only been in the office one day this week, I am not sure if we have gotten responses from some of the people we have been contacting about the tournament. If we have not, we still do not have all of the information we need to complete all of the handbooks. However, we have completed the handbook. It is still frustrating how difficult it has been to contact some of these people.
I completed the Registration handbook over the weekend, and it should be ready to be sent out by next week while I am away. The event and volunteer handbooks are still not yet complete.
Objectives
While I am away for the next week and a half, I will need to maintain contact with my supervisor so as to find out if there is anything he would like me to work on while I am away. Hopefully while I am away, I can make a little more headway towards finishing the event handbook and volunteer handbook.
Strategies:
Get to a computer as often as I can, emailing and calling my boss. Just Ensuring that I stay up to speed while I am away.
Internship: Wild Dunes, Charleston, SC
Topic: Kid's Camps
Each week, we offered 4 days of kids camp. The camps were split into 2 age groups: ages 3-5, and ages 6-10. We had a specific theme for each day. For the older children, we took them off property twice a week. Tuesdays we took them to a water park, and Thursdays we took them to Frankie's Fun Park, an arcade where the kids could play video games and drive go carts, or ride in go carts if they weren't tall enough to drive. One day was spent teaching kids to boogie board, and playing water games. Another day was left up to the counselors to decide what to do, we were each given a day to program activities, and every Friday we did something different.
The younger children were taken off property once a week. On Mondays we took them to the Sullivan's Island Fire Department, let them sit on Sea Doos, and try on Firehats. We then took them to play on the playground next to the fire department, and would sometimes play game like kickball with them. Every other day was spent at the resort. Tuesdays were pirate day, so we took the kids to a treasure hunt at the Grand Pavilion, and outfitted them with Bandanas and eye patches. One day we played Water games with the kids, and Fridays were another day that the counselor's got to decide what to do.
Another camp offered was held on Wednesday and Friday night, so as to let parents have time to themselves. We usually took the kids to a movie, or putt-putt. On the nights we stayed on property, we went to play capture the flag with on the resort, it was a glow-in-the-dark game that was played on Wednesday nights.
Saturday, June 9, 2007
Week of 6/4- 6/8
Blog: Week of 6/4-6/8
Hours:
Monday: 12:45-4:45
Tuesday: 12:45-5:00
Wednesday: 12:50-5:20
Thursday: 1:00-4:15
Friday: 12:45-4:45
Total: 20 hours
Monday
I spent most of Monday gathering the final quota requests that were sent in for the tournament. Much of my day was spent working on the excel workbook organizing information and totaling the requested number of Athletes. In addition, I spent part of the day emailing the contacts on the quota requests I received when on Monday to confirm the number of athletes they requested. Our total number of athletes after I received the last of the quota requests was 303. The rest of the day I spent working on the event handbook to be sent to the coaches of the athletes coming to the tournament. I seem to have come to a bit of a standstill with this project; there are a lot of things I cannot update until my supervisor gets some of the information necessary to do so. In addition, I have had some trouble getting in contact with people involved with the tournament in Port St. Lucie. I have had some questions about information I need to put in the event handbook and volunteer handbooks, and have not yet received a response from these individuals. For example, I emailed a gentleman from the Resort to double-check the yardages for the holes, and have not received a response yet.
Tuesday
I spent the first part of my day Tuesday working on the event handbook for the tournament while my supervisor made finished up a little work on the tournament. I later met with my supervisor to discuss the quota requests. We discussed which states had responded to the requests. Specifically, which ones were coming, which ones were not, and which states had not responded at all. We determined that if they had not yet responded, they were most likely not going to respond. We have 25 states who confirmed they are coming, and 10 who confirmed they are not. There were several states that sent nothing in, so we assumed that they would not be attending. After double-checking all the numbers, we determined that we would have to cut quota for the event.
The athletes are split into 5 Levels, Level 1 being a skills competition, Level 2 being a 9-hole partner competition, Level 3 being an 18-hole partner competition, Level 4 being 9-hole individual play, and Level 5 being 18-hole individual play. Most of the athletes compete at the Levels 2 & 3 competition. In this case we had 168 golfers at level 2; 84 athletes and 84 partners, which means that we have 84 teams signed up to compete at Level 2. We decided that we would most likely need to cut quota by about 50 athletes in the Level 2 group. All of the other groups were substantially smaller than level 2, and we don’t think there will be any problems finding tee times for all of them.
I spent the rest of the day updating the event handbook, which I am still waiting to receive some updated information on.
Wednesday
I spent the first part of my day Wednesday working on the Event handbook using. I am still at a bit of a standstill with that, I have not yet gotten all of the information I need. My supervisor gave me a couple of other things to do including contacting the Hilton Garden Inn at the Golf Club about getting a deal on price for the families who are attending the event. In addition, I worked on developing a template for coaching certificates within Special Olympics. That is what I spent most of my day working on Wednesday. My Supervisor and I began batting around ideas for my internship project. We discussed that I be responsible for developing the handbooks and paperwork for the event, in addition doing a thorough event evaluation. The evaluation will help with the event in the future. It will help identify problems we had with this year’s event, in the hope that these problems can be avoided in the future. We also discussed my schedule when Summer School is over, which is still to be determined.
Thursday
I spent a good portion of Thursday looking for a specific document that my supervisor could not locate. It pertained to the grant we receive from the USGA for the tournament. I looked through a lot of files, but was unable to find it. I then searched a CD my supervisor gave me and was unable to find it on the disk either. I also spent a little more time on the template for the coaching certificate. Later I made a phone call to the Hilton Garden Inn about pricing on rooms for the event. I was unable to get in contact with the person I was supposed to call, so I left her a message, and called the front desk to get an email for her. I then sent her an email explaining the situation, and that we had spoken with People at the PGA Golf Club, and that they suggested we contact her about getting a deal on the rooms for the families of athletes who are attending the event. I am still waiting to hear back from her as she will not be back in the office until Monday. We spoke with a gentleman from the PGA Golf Club today, so I should be able to put some of the finishing touches on the event handbook.
Friday
The beginning of my day was spent finishing the coaching certificate. I met with my boss about the budget for the tournament, and we discussed what exactly we thought we would have to spend money on. We compared our budget to that of years prior, and used those as a basis to prepare ours. I discussed the registration packet with my supervisor, and, I almost completely finished it, I have a few things to correct, and one more addition to make, and it will be done, and we will be able to send it out to the attending teams. I am still waiting to get some information so I can update the Volunteer handbook and the Event handbook. My advisor and I discussed my internship project a little further, and we determined that I will do some sort of event evaluation to determine what worked well with the tournament, and what could have been done better during the tournament, to avoid problems of the same type in the future.
Evaluation: We made a lot of progress this week, even though at times it seemed as though there was not a lot for me to do. We have had trouble completing a lot of work because of problems with communication with people working with the tournament. On more than one occasion we have sent emails and made phone calls only to receive no response from the people we need to speak with. We hope that after this week, everyone may have a slightly more open schedule, and we be more capable of speaking with us.
I spent much of my time with the computer this week, working predominantly with Powerpoint and Microsoft Word.
I got a little bit of experience communicating with other people involved with the tournament through phone calls and emails this week. it helps me familiarize with the people that I am going to have to work with throughout the process of preparing for the tournament. I am directly responsible for many of the aspects of planning of the event, and contacting people to make arrangements.
Honestly, I was a little frustrated this week with the way things seem to be going right now. We have had a lot of difficulty getting people to respond to emails and phone calls, and it is beginning to slow our process a little. Thankfully, we are still early in the process of planning the tournament, and we are not running too far behind.
This week, we nearly completed the Registration packet, however, I did not finish the Event handbook as I had hoped, because as I mentioned before, we have had difficulty getting in contact with people who could give us some information we need to finish. Hopefully, this coming week I will finish the Event Handbook, however, most of this work will be done from home, due to the fact that no one will be in the office this week after Monday.
In order to finish the event handbook, my supervisor and I will need to make even further efforts to contact individuals working with the tournament.
Internship Project
My supervisor and I discussed it this week, and we decided that my project will pertain to an event evaluation. It will help with the tournament in the future, and will prevent problems of the same sort in the future. In addition, I am responsible for putting together all of the paperwork for the tournament, including the registration packet, volunteer handbook, and event handbook.
Internship: Wild Dunes, Charleston, SC
I began doing shadowing experiences at Wild Dunes. My first shadowing experience was in the gym and Spa at Wild Dunes. These experiences allowed me to see how individual departments within the resort function in relation to the resort as a whole. I discovered that most of the departments function in similar ways, as far as keeping track of sales and reporting them to the accounting department. All departments have to take into account whether or not the guest is an owner at Wild Dunes, a guest staying at the resort, or a guest renting a property on the resort, but through another property managment company. Each individual is charged differently according to what type of guest they are. Obviously, owners and guests are given preferential treatment to individuals renting through another company. Individuals renting through another company have to pay to use practically every amenity on the resort property, whereas owners and guests us them free of charge. In addition, they have to pay higher prices for certain services at the resort, like varioius spa treatments. Each department has a unique way of recording appointments and reservations, but generally, we all use the same Point of Sale system, and similar ways of reporting sales to the accounting department.
Hours:
Monday: 12:45-4:45
Tuesday: 12:45-5:00
Wednesday: 12:50-5:20
Thursday: 1:00-4:15
Friday: 12:45-4:45
Total: 20 hours
Monday
I spent most of Monday gathering the final quota requests that were sent in for the tournament. Much of my day was spent working on the excel workbook organizing information and totaling the requested number of Athletes. In addition, I spent part of the day emailing the contacts on the quota requests I received when on Monday to confirm the number of athletes they requested. Our total number of athletes after I received the last of the quota requests was 303. The rest of the day I spent working on the event handbook to be sent to the coaches of the athletes coming to the tournament. I seem to have come to a bit of a standstill with this project; there are a lot of things I cannot update until my supervisor gets some of the information necessary to do so. In addition, I have had some trouble getting in contact with people involved with the tournament in Port St. Lucie. I have had some questions about information I need to put in the event handbook and volunteer handbooks, and have not yet received a response from these individuals. For example, I emailed a gentleman from the Resort to double-check the yardages for the holes, and have not received a response yet.
Tuesday
I spent the first part of my day Tuesday working on the event handbook for the tournament while my supervisor made finished up a little work on the tournament. I later met with my supervisor to discuss the quota requests. We discussed which states had responded to the requests. Specifically, which ones were coming, which ones were not, and which states had not responded at all. We determined that if they had not yet responded, they were most likely not going to respond. We have 25 states who confirmed they are coming, and 10 who confirmed they are not. There were several states that sent nothing in, so we assumed that they would not be attending. After double-checking all the numbers, we determined that we would have to cut quota for the event.
The athletes are split into 5 Levels, Level 1 being a skills competition, Level 2 being a 9-hole partner competition, Level 3 being an 18-hole partner competition, Level 4 being 9-hole individual play, and Level 5 being 18-hole individual play. Most of the athletes compete at the Levels 2 & 3 competition. In this case we had 168 golfers at level 2; 84 athletes and 84 partners, which means that we have 84 teams signed up to compete at Level 2. We decided that we would most likely need to cut quota by about 50 athletes in the Level 2 group. All of the other groups were substantially smaller than level 2, and we don’t think there will be any problems finding tee times for all of them.
I spent the rest of the day updating the event handbook, which I am still waiting to receive some updated information on.
Wednesday
I spent the first part of my day Wednesday working on the Event handbook using. I am still at a bit of a standstill with that, I have not yet gotten all of the information I need. My supervisor gave me a couple of other things to do including contacting the Hilton Garden Inn at the Golf Club about getting a deal on price for the families who are attending the event. In addition, I worked on developing a template for coaching certificates within Special Olympics. That is what I spent most of my day working on Wednesday. My Supervisor and I began batting around ideas for my internship project. We discussed that I be responsible for developing the handbooks and paperwork for the event, in addition doing a thorough event evaluation. The evaluation will help with the event in the future. It will help identify problems we had with this year’s event, in the hope that these problems can be avoided in the future. We also discussed my schedule when Summer School is over, which is still to be determined.
Thursday
I spent a good portion of Thursday looking for a specific document that my supervisor could not locate. It pertained to the grant we receive from the USGA for the tournament. I looked through a lot of files, but was unable to find it. I then searched a CD my supervisor gave me and was unable to find it on the disk either. I also spent a little more time on the template for the coaching certificate. Later I made a phone call to the Hilton Garden Inn about pricing on rooms for the event. I was unable to get in contact with the person I was supposed to call, so I left her a message, and called the front desk to get an email for her. I then sent her an email explaining the situation, and that we had spoken with People at the PGA Golf Club, and that they suggested we contact her about getting a deal on the rooms for the families of athletes who are attending the event. I am still waiting to hear back from her as she will not be back in the office until Monday. We spoke with a gentleman from the PGA Golf Club today, so I should be able to put some of the finishing touches on the event handbook.
Friday
The beginning of my day was spent finishing the coaching certificate. I met with my boss about the budget for the tournament, and we discussed what exactly we thought we would have to spend money on. We compared our budget to that of years prior, and used those as a basis to prepare ours. I discussed the registration packet with my supervisor, and, I almost completely finished it, I have a few things to correct, and one more addition to make, and it will be done, and we will be able to send it out to the attending teams. I am still waiting to get some information so I can update the Volunteer handbook and the Event handbook. My advisor and I discussed my internship project a little further, and we determined that I will do some sort of event evaluation to determine what worked well with the tournament, and what could have been done better during the tournament, to avoid problems of the same type in the future.
Evaluation: We made a lot of progress this week, even though at times it seemed as though there was not a lot for me to do. We have had trouble completing a lot of work because of problems with communication with people working with the tournament. On more than one occasion we have sent emails and made phone calls only to receive no response from the people we need to speak with. We hope that after this week, everyone may have a slightly more open schedule, and we be more capable of speaking with us.
I spent much of my time with the computer this week, working predominantly with Powerpoint and Microsoft Word.
I got a little bit of experience communicating with other people involved with the tournament through phone calls and emails this week. it helps me familiarize with the people that I am going to have to work with throughout the process of preparing for the tournament. I am directly responsible for many of the aspects of planning of the event, and contacting people to make arrangements.
Honestly, I was a little frustrated this week with the way things seem to be going right now. We have had a lot of difficulty getting people to respond to emails and phone calls, and it is beginning to slow our process a little. Thankfully, we are still early in the process of planning the tournament, and we are not running too far behind.
This week, we nearly completed the Registration packet, however, I did not finish the Event handbook as I had hoped, because as I mentioned before, we have had difficulty getting in contact with people who could give us some information we need to finish. Hopefully, this coming week I will finish the Event Handbook, however, most of this work will be done from home, due to the fact that no one will be in the office this week after Monday.
In order to finish the event handbook, my supervisor and I will need to make even further efforts to contact individuals working with the tournament.
Internship Project
My supervisor and I discussed it this week, and we decided that my project will pertain to an event evaluation. It will help with the tournament in the future, and will prevent problems of the same sort in the future. In addition, I am responsible for putting together all of the paperwork for the tournament, including the registration packet, volunteer handbook, and event handbook.
Internship: Wild Dunes, Charleston, SC
I began doing shadowing experiences at Wild Dunes. My first shadowing experience was in the gym and Spa at Wild Dunes. These experiences allowed me to see how individual departments within the resort function in relation to the resort as a whole. I discovered that most of the departments function in similar ways, as far as keeping track of sales and reporting them to the accounting department. All departments have to take into account whether or not the guest is an owner at Wild Dunes, a guest staying at the resort, or a guest renting a property on the resort, but through another property managment company. Each individual is charged differently according to what type of guest they are. Obviously, owners and guests are given preferential treatment to individuals renting through another company. Individuals renting through another company have to pay to use practically every amenity on the resort property, whereas owners and guests us them free of charge. In addition, they have to pay higher prices for certain services at the resort, like varioius spa treatments. Each department has a unique way of recording appointments and reservations, but generally, we all use the same Point of Sale system, and similar ways of reporting sales to the accounting department.
Monday, June 4, 2007
Week 2
This week, my boss was out of town in San Diego, California volunteering at the California State games. My responsibility at the beginning of this week was to call all of the state programs who had not yet responded to our quota requests, and inform them that they had until Friday the 1st of June to either fax or email them in. By the end of the week, I had received almost every request from the programs that were going to send them in. Several of the programs were out of the office when I called because of their state games, so I did receive some requests when I came to the office today. Later in the week, after I had received all of the quota requests, I was responsible for emailing all of the contacts at the program to confirm the number of athletes they requested. In addition, I worked with Excel quite a bit this week, making entries and totaling the number of requests that I received. I did not get to spend as much time working on the volunteer handbook, registration packet, and event handbook due to the fact that I spent most of my time on the phone and emailing different programs. I spent approximately 12 hours in the office, and three or four hours working at home. As I stated in my last update, I will be able to spend more time at the office when my summer class is over.
This week I gained a little bit of experience working with various microsoft programs, especially excel. I was also given the opportunity communicate with other people who work with Special Olympics through email and telephone conversation. Being in contact with these people will familiarize me with some of the people I may be working with while we plan for the tournament.
I need to work on my one-on-one interaction with the other people in the office, and become more open about asking questions when I don't know the answer or when I need help. In addition, I am not quite sure of what is expected of me while I'm in the office. For example, I was not sure whether or not I should answer my supervisor's phone when it rang, or if I should let him check his messages as they come in. I still feel like I have not been informed about a lot of things that would help me with my work. I might feel more comfortable answering the phone if I knew I would be able to answere the questions or be of assistance.
I could improve my performance by becoming more verbal in the workplace and asking questions. Building relationships with my coworkers will help me become more comfortable with my work.
This week, I met my goals of contacting all of the state programs about their quota requests. I did not finish the Event handbook as I had planned, mostly because I was making phone calls and emailing different programs within Special Olympics.
My objective this week is to finish the event handbook, this will partly depend on my supervisor, and whether or not he gets some information I need to finish it. I have a lot of information from past years, which I can use and update for this year, but I also need a lot of new information pertaining to the people who will be working on the tournament. This also applies to the volunteer handbook and the registration packet.
Communicating with my supervisor is the best way to accomplish these objectives, as much of my work depends on whether or not he gets some of the information I need.
Internship: Wild Dunes; Charleston, SC
The nature of my internship this summer is very different from my internship last summer. In my second week of work last year, I became involved with working at Kid's camps, and making reservations for the different trips offered by the resort. Working at Wild Dune's was a much more interactive internship. I interacted personally with the guests at the resort and their children. My job this summer is very much an office job. I do a lot of work with my computer, working with excel, word, and powerpoint. Last summer, I worked with activities on the Grand Pavilion, worked as a cashier on at the Island Adventures Store, and a variety of other things. At Wild Dunes, there was a lot of variety in the jobs I did. I never did the same thing two days in a row. It made the job very interesting, and I got to see many different aspects of the resort industry.
This week I gained a little bit of experience working with various microsoft programs, especially excel. I was also given the opportunity communicate with other people who work with Special Olympics through email and telephone conversation. Being in contact with these people will familiarize me with some of the people I may be working with while we plan for the tournament.
I need to work on my one-on-one interaction with the other people in the office, and become more open about asking questions when I don't know the answer or when I need help. In addition, I am not quite sure of what is expected of me while I'm in the office. For example, I was not sure whether or not I should answer my supervisor's phone when it rang, or if I should let him check his messages as they come in. I still feel like I have not been informed about a lot of things that would help me with my work. I might feel more comfortable answering the phone if I knew I would be able to answere the questions or be of assistance.
I could improve my performance by becoming more verbal in the workplace and asking questions. Building relationships with my coworkers will help me become more comfortable with my work.
This week, I met my goals of contacting all of the state programs about their quota requests. I did not finish the Event handbook as I had planned, mostly because I was making phone calls and emailing different programs within Special Olympics.
My objective this week is to finish the event handbook, this will partly depend on my supervisor, and whether or not he gets some information I need to finish it. I have a lot of information from past years, which I can use and update for this year, but I also need a lot of new information pertaining to the people who will be working on the tournament. This also applies to the volunteer handbook and the registration packet.
Communicating with my supervisor is the best way to accomplish these objectives, as much of my work depends on whether or not he gets some of the information I need.
Internship: Wild Dunes; Charleston, SC
The nature of my internship this summer is very different from my internship last summer. In my second week of work last year, I became involved with working at Kid's camps, and making reservations for the different trips offered by the resort. Working at Wild Dune's was a much more interactive internship. I interacted personally with the guests at the resort and their children. My job this summer is very much an office job. I do a lot of work with my computer, working with excel, word, and powerpoint. Last summer, I worked with activities on the Grand Pavilion, worked as a cashier on at the Island Adventures Store, and a variety of other things. At Wild Dunes, there was a lot of variety in the jobs I did. I never did the same thing two days in a row. It made the job very interesting, and I got to see many different aspects of the resort industry.
Subscribe to:
Posts (Atom)
