This week, I do not have a lot to report on; I was on vacation in Mississippi with My family. I obtained access to a computer as often as I could, and checked email from my supervisor pertaining to the progress made this week. I responded to an email from the Hilton Garden Inn referring to the arrangment of prices for the families attending the tournament and sent it to my supervisor for him to look over. On Wednesday, I spoke with my supervisor on the phone about the arrangment with the Hilton Garden Inn to make sure that it was being taken care of. I have done as much with the handbooks as I can do until the appropriate people have finished looking over them to make sure they are put together well enough. The registration handbook and the volunteer handbook have both been sent out and are currently being looked over. My supervisor has sent me emails referring to corrections that may need to be made, and a conference call to discuss them. While on vacation, I had limited access to a computer, so progress was limited, but I did maintain contact with the office while I was away.
My objective this week is to catch up on anything I may be behind on from this past week, including the handbooks. I believe my supervisor will be out of town this week visiting the site of the tournament, so I will have to maintain contact with him while he is away. Also, I need to talk with my supervisor about a more consistent schedule, now that most of my major things to do this summer are finished.
Strategies: stay in contact with my supervisor, through email, phone conversation. While either of is out of town, it is imperative that we maintain contact with one another.
Internship: Wild Dunes Resort, Charleston, South Carolina
Five days a week, Monday through Friday, we offered Children's crafts and activities on the Grand Pavilion, which is one of the main attractions for families at the resort. The Grand Pavilion is a boardwalk built on to the back of the main hotel at the resort. It has two pools, a grill, a bar, an ice cream shop, and the Island adventures gift shop.
Below I have listed each activity offered on each day, at what time.
Monday:
10 am: Flag Football ( a free activity for kids)
12 noon: Sand art ( funneling colored sands into bottles to make design)
2 pm: Birdhouses (a painting activity, where kids painted birdhouses)
4 pm: Spin art (Children design their own frisbee using different colored paints)
5pm-9pm: 3-on-3 basketball (a tournament)
Tuesday:
1o am: Kickball (a free activity for kids)
12 noon: Hemp Jewlery (hemp jewelry making)
2 pm: T-shirt Tie Dye ( tie-dying t-shirts)
4 pm: design a beach tote (a painting activity where kids design their own beach totes)
4 pm-6 pm: tournament time (a family activity involving games such as bocce and horseshoes)
9 pm: blacklight volleyball (Volleyball played at night with blacklights and blacklight nets, balls, and ropes)
Wednesday:
10 am-2 pm: Summerfest (a free pool party for kids where we play water games, etc.)
4 pm: Family bingo ( family activity where we offered prizes to winners)
6 pm: Candle making (Children collect sea shells and beads to put inside a candle they design themselves)
9 pm: Capture the flag (played at night on the south lawn of the grand pavilion with glow sticks and glow-in-the-dark flags)
Thursday:
10 am: Blackbeard's treasure hunt ( a children's treasure hunt around the grand pavilion)
12 noon: Soccer ( a free activity for the kids, depending on the tides, it was often played on the beach)
2 pm: Birdhouses
4 pm: family stepping stones (children design their own stepping stones using cement, shells and sometimes handprints, etc.)
4-6 pm: tournament time
9 pm: Black light putt-putt (played on the resorts putting green, using blacklights and blacklight pvc pipe to make holes, and glowing balls.
Friday:
10 am: Wacky Wiffle Ball (wiffle ball, with a twist: we decide how each inning is played, run the bases backwards, bat your weak hand, run backwards, spin around before you run to the next base, etc.)
12 noon: Decorate duney ( a painting activity where children paint a puzzle of the resorts mascot, Duney, the loggerhead sea turtle.
2 pm: t-shirt tie-dye
4 pm: Design a fish ( a painting activity where children paint different designs on wooden fishes)
9 pm: black light volleyball
We were trained on how to do each of these activities during our first week of training. It was our responsibility to show guests how to do each of these things correctly. The activities ran the same schedule every week. There were usually two people assigned to work activities every day, sometimes three, depending on the day. When we were finished, we were responsible for ringing up all of our receipts and making sure they all matched up. We then turned them into the accounting department at the end of the day.
Sunday, June 24, 2007
Thursday, June 14, 2007
Week of 6/11-6/15
Hours:
Monday: 10 am-3:45 pm
Tuesday: Office closed due to meetings
Wednesday: Office closed due to meetings; worked from home 7-9 pm
Thursday: Office closed due to meetings; worked from home 10-12 am; 2:30-3:30 pm
Friday: Out of town for a supervisor-approved family trip to visit extended family in Mississippi total: 10 hours, 45 minutes
I am doing this one a little bit early, because I will be out of town for about a week and a half starting today.
Monday:
I spent the majority of my day at the storage facility for Special Olympics North America. My supervisor and I were doing an inventory of the equipment we had that we could use for the tournament, so as not order things we did not need. This involved searching through boxes and counting items, and compiling a list of what we had. Later in the day, I received a response from the Hilton Garden Inn about housing for families, and my supervisor forwarded it to the main office in Washington DC. I was also sent to Staples to make copies of a training manual to be used when training coaches for various Special Olympics Teams. I began looking for a inventory sheet from the last tournament, so as to compare it to the information we found.
Tuesday:
The Office was closed due to meetings, I did not come into the office
Wednesday:
The office was closed due to meetings, I did not come into the office. I began working on compiling an inventory list in Excel using the information we had gathered from our trip to the storage facility.
Thursday
The Office was closed due to meetings, I did not come into the office. I completed the current inventory list for this tournament, and completed the comparison list from the past tournament. We can now use that list for reference.
New Experiences:
I was given the opportunity to experience what is involved with this job outside of the office. For example, my trip to the storage facility and staples.
Most of my work this week involved working with Microsoft word and Excel. This involved making inventory lists and working on the various packets
As I have only been in the office one day this week, I am not sure if we have gotten responses from some of the people we have been contacting about the tournament. If we have not, we still do not have all of the information we need to complete all of the handbooks. However, we have completed the handbook. It is still frustrating how difficult it has been to contact some of these people.
I completed the Registration handbook over the weekend, and it should be ready to be sent out by next week while I am away. The event and volunteer handbooks are still not yet complete.
Objectives
While I am away for the next week and a half, I will need to maintain contact with my supervisor so as to find out if there is anything he would like me to work on while I am away. Hopefully while I am away, I can make a little more headway towards finishing the event handbook and volunteer handbook.
Strategies:
Get to a computer as often as I can, emailing and calling my boss. Just Ensuring that I stay up to speed while I am away.
Internship: Wild Dunes, Charleston, SC
Topic: Kid's Camps
Each week, we offered 4 days of kids camp. The camps were split into 2 age groups: ages 3-5, and ages 6-10. We had a specific theme for each day. For the older children, we took them off property twice a week. Tuesdays we took them to a water park, and Thursdays we took them to Frankie's Fun Park, an arcade where the kids could play video games and drive go carts, or ride in go carts if they weren't tall enough to drive. One day was spent teaching kids to boogie board, and playing water games. Another day was left up to the counselors to decide what to do, we were each given a day to program activities, and every Friday we did something different.
The younger children were taken off property once a week. On Mondays we took them to the Sullivan's Island Fire Department, let them sit on Sea Doos, and try on Firehats. We then took them to play on the playground next to the fire department, and would sometimes play game like kickball with them. Every other day was spent at the resort. Tuesdays were pirate day, so we took the kids to a treasure hunt at the Grand Pavilion, and outfitted them with Bandanas and eye patches. One day we played Water games with the kids, and Fridays were another day that the counselor's got to decide what to do.
Another camp offered was held on Wednesday and Friday night, so as to let parents have time to themselves. We usually took the kids to a movie, or putt-putt. On the nights we stayed on property, we went to play capture the flag with on the resort, it was a glow-in-the-dark game that was played on Wednesday nights.
Monday: 10 am-3:45 pm
Tuesday: Office closed due to meetings
Wednesday: Office closed due to meetings; worked from home 7-9 pm
Thursday: Office closed due to meetings; worked from home 10-12 am; 2:30-3:30 pm
Friday: Out of town for a supervisor-approved family trip to visit extended family in Mississippi total: 10 hours, 45 minutes
I am doing this one a little bit early, because I will be out of town for about a week and a half starting today.
Monday:
I spent the majority of my day at the storage facility for Special Olympics North America. My supervisor and I were doing an inventory of the equipment we had that we could use for the tournament, so as not order things we did not need. This involved searching through boxes and counting items, and compiling a list of what we had. Later in the day, I received a response from the Hilton Garden Inn about housing for families, and my supervisor forwarded it to the main office in Washington DC. I was also sent to Staples to make copies of a training manual to be used when training coaches for various Special Olympics Teams. I began looking for a inventory sheet from the last tournament, so as to compare it to the information we found.
Tuesday:
The Office was closed due to meetings, I did not come into the office
Wednesday:
The office was closed due to meetings, I did not come into the office. I began working on compiling an inventory list in Excel using the information we had gathered from our trip to the storage facility.
Thursday
The Office was closed due to meetings, I did not come into the office. I completed the current inventory list for this tournament, and completed the comparison list from the past tournament. We can now use that list for reference.
New Experiences:
I was given the opportunity to experience what is involved with this job outside of the office. For example, my trip to the storage facility and staples.
Most of my work this week involved working with Microsoft word and Excel. This involved making inventory lists and working on the various packets
As I have only been in the office one day this week, I am not sure if we have gotten responses from some of the people we have been contacting about the tournament. If we have not, we still do not have all of the information we need to complete all of the handbooks. However, we have completed the handbook. It is still frustrating how difficult it has been to contact some of these people.
I completed the Registration handbook over the weekend, and it should be ready to be sent out by next week while I am away. The event and volunteer handbooks are still not yet complete.
Objectives
While I am away for the next week and a half, I will need to maintain contact with my supervisor so as to find out if there is anything he would like me to work on while I am away. Hopefully while I am away, I can make a little more headway towards finishing the event handbook and volunteer handbook.
Strategies:
Get to a computer as often as I can, emailing and calling my boss. Just Ensuring that I stay up to speed while I am away.
Internship: Wild Dunes, Charleston, SC
Topic: Kid's Camps
Each week, we offered 4 days of kids camp. The camps were split into 2 age groups: ages 3-5, and ages 6-10. We had a specific theme for each day. For the older children, we took them off property twice a week. Tuesdays we took them to a water park, and Thursdays we took them to Frankie's Fun Park, an arcade where the kids could play video games and drive go carts, or ride in go carts if they weren't tall enough to drive. One day was spent teaching kids to boogie board, and playing water games. Another day was left up to the counselors to decide what to do, we were each given a day to program activities, and every Friday we did something different.
The younger children were taken off property once a week. On Mondays we took them to the Sullivan's Island Fire Department, let them sit on Sea Doos, and try on Firehats. We then took them to play on the playground next to the fire department, and would sometimes play game like kickball with them. Every other day was spent at the resort. Tuesdays were pirate day, so we took the kids to a treasure hunt at the Grand Pavilion, and outfitted them with Bandanas and eye patches. One day we played Water games with the kids, and Fridays were another day that the counselor's got to decide what to do.
Another camp offered was held on Wednesday and Friday night, so as to let parents have time to themselves. We usually took the kids to a movie, or putt-putt. On the nights we stayed on property, we went to play capture the flag with on the resort, it was a glow-in-the-dark game that was played on Wednesday nights.
Saturday, June 9, 2007
Week of 6/4- 6/8
Blog: Week of 6/4-6/8
Hours:
Monday: 12:45-4:45
Tuesday: 12:45-5:00
Wednesday: 12:50-5:20
Thursday: 1:00-4:15
Friday: 12:45-4:45
Total: 20 hours
Monday
I spent most of Monday gathering the final quota requests that were sent in for the tournament. Much of my day was spent working on the excel workbook organizing information and totaling the requested number of Athletes. In addition, I spent part of the day emailing the contacts on the quota requests I received when on Monday to confirm the number of athletes they requested. Our total number of athletes after I received the last of the quota requests was 303. The rest of the day I spent working on the event handbook to be sent to the coaches of the athletes coming to the tournament. I seem to have come to a bit of a standstill with this project; there are a lot of things I cannot update until my supervisor gets some of the information necessary to do so. In addition, I have had some trouble getting in contact with people involved with the tournament in Port St. Lucie. I have had some questions about information I need to put in the event handbook and volunteer handbooks, and have not yet received a response from these individuals. For example, I emailed a gentleman from the Resort to double-check the yardages for the holes, and have not received a response yet.
Tuesday
I spent the first part of my day Tuesday working on the event handbook for the tournament while my supervisor made finished up a little work on the tournament. I later met with my supervisor to discuss the quota requests. We discussed which states had responded to the requests. Specifically, which ones were coming, which ones were not, and which states had not responded at all. We determined that if they had not yet responded, they were most likely not going to respond. We have 25 states who confirmed they are coming, and 10 who confirmed they are not. There were several states that sent nothing in, so we assumed that they would not be attending. After double-checking all the numbers, we determined that we would have to cut quota for the event.
The athletes are split into 5 Levels, Level 1 being a skills competition, Level 2 being a 9-hole partner competition, Level 3 being an 18-hole partner competition, Level 4 being 9-hole individual play, and Level 5 being 18-hole individual play. Most of the athletes compete at the Levels 2 & 3 competition. In this case we had 168 golfers at level 2; 84 athletes and 84 partners, which means that we have 84 teams signed up to compete at Level 2. We decided that we would most likely need to cut quota by about 50 athletes in the Level 2 group. All of the other groups were substantially smaller than level 2, and we don’t think there will be any problems finding tee times for all of them.
I spent the rest of the day updating the event handbook, which I am still waiting to receive some updated information on.
Wednesday
I spent the first part of my day Wednesday working on the Event handbook using. I am still at a bit of a standstill with that, I have not yet gotten all of the information I need. My supervisor gave me a couple of other things to do including contacting the Hilton Garden Inn at the Golf Club about getting a deal on price for the families who are attending the event. In addition, I worked on developing a template for coaching certificates within Special Olympics. That is what I spent most of my day working on Wednesday. My Supervisor and I began batting around ideas for my internship project. We discussed that I be responsible for developing the handbooks and paperwork for the event, in addition doing a thorough event evaluation. The evaluation will help with the event in the future. It will help identify problems we had with this year’s event, in the hope that these problems can be avoided in the future. We also discussed my schedule when Summer School is over, which is still to be determined.
Thursday
I spent a good portion of Thursday looking for a specific document that my supervisor could not locate. It pertained to the grant we receive from the USGA for the tournament. I looked through a lot of files, but was unable to find it. I then searched a CD my supervisor gave me and was unable to find it on the disk either. I also spent a little more time on the template for the coaching certificate. Later I made a phone call to the Hilton Garden Inn about pricing on rooms for the event. I was unable to get in contact with the person I was supposed to call, so I left her a message, and called the front desk to get an email for her. I then sent her an email explaining the situation, and that we had spoken with People at the PGA Golf Club, and that they suggested we contact her about getting a deal on the rooms for the families of athletes who are attending the event. I am still waiting to hear back from her as she will not be back in the office until Monday. We spoke with a gentleman from the PGA Golf Club today, so I should be able to put some of the finishing touches on the event handbook.
Friday
The beginning of my day was spent finishing the coaching certificate. I met with my boss about the budget for the tournament, and we discussed what exactly we thought we would have to spend money on. We compared our budget to that of years prior, and used those as a basis to prepare ours. I discussed the registration packet with my supervisor, and, I almost completely finished it, I have a few things to correct, and one more addition to make, and it will be done, and we will be able to send it out to the attending teams. I am still waiting to get some information so I can update the Volunteer handbook and the Event handbook. My advisor and I discussed my internship project a little further, and we determined that I will do some sort of event evaluation to determine what worked well with the tournament, and what could have been done better during the tournament, to avoid problems of the same type in the future.
Evaluation: We made a lot of progress this week, even though at times it seemed as though there was not a lot for me to do. We have had trouble completing a lot of work because of problems with communication with people working with the tournament. On more than one occasion we have sent emails and made phone calls only to receive no response from the people we need to speak with. We hope that after this week, everyone may have a slightly more open schedule, and we be more capable of speaking with us.
I spent much of my time with the computer this week, working predominantly with Powerpoint and Microsoft Word.
I got a little bit of experience communicating with other people involved with the tournament through phone calls and emails this week. it helps me familiarize with the people that I am going to have to work with throughout the process of preparing for the tournament. I am directly responsible for many of the aspects of planning of the event, and contacting people to make arrangements.
Honestly, I was a little frustrated this week with the way things seem to be going right now. We have had a lot of difficulty getting people to respond to emails and phone calls, and it is beginning to slow our process a little. Thankfully, we are still early in the process of planning the tournament, and we are not running too far behind.
This week, we nearly completed the Registration packet, however, I did not finish the Event handbook as I had hoped, because as I mentioned before, we have had difficulty getting in contact with people who could give us some information we need to finish. Hopefully, this coming week I will finish the Event Handbook, however, most of this work will be done from home, due to the fact that no one will be in the office this week after Monday.
In order to finish the event handbook, my supervisor and I will need to make even further efforts to contact individuals working with the tournament.
Internship Project
My supervisor and I discussed it this week, and we decided that my project will pertain to an event evaluation. It will help with the tournament in the future, and will prevent problems of the same sort in the future. In addition, I am responsible for putting together all of the paperwork for the tournament, including the registration packet, volunteer handbook, and event handbook.
Internship: Wild Dunes, Charleston, SC
I began doing shadowing experiences at Wild Dunes. My first shadowing experience was in the gym and Spa at Wild Dunes. These experiences allowed me to see how individual departments within the resort function in relation to the resort as a whole. I discovered that most of the departments function in similar ways, as far as keeping track of sales and reporting them to the accounting department. All departments have to take into account whether or not the guest is an owner at Wild Dunes, a guest staying at the resort, or a guest renting a property on the resort, but through another property managment company. Each individual is charged differently according to what type of guest they are. Obviously, owners and guests are given preferential treatment to individuals renting through another company. Individuals renting through another company have to pay to use practically every amenity on the resort property, whereas owners and guests us them free of charge. In addition, they have to pay higher prices for certain services at the resort, like varioius spa treatments. Each department has a unique way of recording appointments and reservations, but generally, we all use the same Point of Sale system, and similar ways of reporting sales to the accounting department.
Hours:
Monday: 12:45-4:45
Tuesday: 12:45-5:00
Wednesday: 12:50-5:20
Thursday: 1:00-4:15
Friday: 12:45-4:45
Total: 20 hours
Monday
I spent most of Monday gathering the final quota requests that were sent in for the tournament. Much of my day was spent working on the excel workbook organizing information and totaling the requested number of Athletes. In addition, I spent part of the day emailing the contacts on the quota requests I received when on Monday to confirm the number of athletes they requested. Our total number of athletes after I received the last of the quota requests was 303. The rest of the day I spent working on the event handbook to be sent to the coaches of the athletes coming to the tournament. I seem to have come to a bit of a standstill with this project; there are a lot of things I cannot update until my supervisor gets some of the information necessary to do so. In addition, I have had some trouble getting in contact with people involved with the tournament in Port St. Lucie. I have had some questions about information I need to put in the event handbook and volunteer handbooks, and have not yet received a response from these individuals. For example, I emailed a gentleman from the Resort to double-check the yardages for the holes, and have not received a response yet.
Tuesday
I spent the first part of my day Tuesday working on the event handbook for the tournament while my supervisor made finished up a little work on the tournament. I later met with my supervisor to discuss the quota requests. We discussed which states had responded to the requests. Specifically, which ones were coming, which ones were not, and which states had not responded at all. We determined that if they had not yet responded, they were most likely not going to respond. We have 25 states who confirmed they are coming, and 10 who confirmed they are not. There were several states that sent nothing in, so we assumed that they would not be attending. After double-checking all the numbers, we determined that we would have to cut quota for the event.
The athletes are split into 5 Levels, Level 1 being a skills competition, Level 2 being a 9-hole partner competition, Level 3 being an 18-hole partner competition, Level 4 being 9-hole individual play, and Level 5 being 18-hole individual play. Most of the athletes compete at the Levels 2 & 3 competition. In this case we had 168 golfers at level 2; 84 athletes and 84 partners, which means that we have 84 teams signed up to compete at Level 2. We decided that we would most likely need to cut quota by about 50 athletes in the Level 2 group. All of the other groups were substantially smaller than level 2, and we don’t think there will be any problems finding tee times for all of them.
I spent the rest of the day updating the event handbook, which I am still waiting to receive some updated information on.
Wednesday
I spent the first part of my day Wednesday working on the Event handbook using. I am still at a bit of a standstill with that, I have not yet gotten all of the information I need. My supervisor gave me a couple of other things to do including contacting the Hilton Garden Inn at the Golf Club about getting a deal on price for the families who are attending the event. In addition, I worked on developing a template for coaching certificates within Special Olympics. That is what I spent most of my day working on Wednesday. My Supervisor and I began batting around ideas for my internship project. We discussed that I be responsible for developing the handbooks and paperwork for the event, in addition doing a thorough event evaluation. The evaluation will help with the event in the future. It will help identify problems we had with this year’s event, in the hope that these problems can be avoided in the future. We also discussed my schedule when Summer School is over, which is still to be determined.
Thursday
I spent a good portion of Thursday looking for a specific document that my supervisor could not locate. It pertained to the grant we receive from the USGA for the tournament. I looked through a lot of files, but was unable to find it. I then searched a CD my supervisor gave me and was unable to find it on the disk either. I also spent a little more time on the template for the coaching certificate. Later I made a phone call to the Hilton Garden Inn about pricing on rooms for the event. I was unable to get in contact with the person I was supposed to call, so I left her a message, and called the front desk to get an email for her. I then sent her an email explaining the situation, and that we had spoken with People at the PGA Golf Club, and that they suggested we contact her about getting a deal on the rooms for the families of athletes who are attending the event. I am still waiting to hear back from her as she will not be back in the office until Monday. We spoke with a gentleman from the PGA Golf Club today, so I should be able to put some of the finishing touches on the event handbook.
Friday
The beginning of my day was spent finishing the coaching certificate. I met with my boss about the budget for the tournament, and we discussed what exactly we thought we would have to spend money on. We compared our budget to that of years prior, and used those as a basis to prepare ours. I discussed the registration packet with my supervisor, and, I almost completely finished it, I have a few things to correct, and one more addition to make, and it will be done, and we will be able to send it out to the attending teams. I am still waiting to get some information so I can update the Volunteer handbook and the Event handbook. My advisor and I discussed my internship project a little further, and we determined that I will do some sort of event evaluation to determine what worked well with the tournament, and what could have been done better during the tournament, to avoid problems of the same type in the future.
Evaluation: We made a lot of progress this week, even though at times it seemed as though there was not a lot for me to do. We have had trouble completing a lot of work because of problems with communication with people working with the tournament. On more than one occasion we have sent emails and made phone calls only to receive no response from the people we need to speak with. We hope that after this week, everyone may have a slightly more open schedule, and we be more capable of speaking with us.
I spent much of my time with the computer this week, working predominantly with Powerpoint and Microsoft Word.
I got a little bit of experience communicating with other people involved with the tournament through phone calls and emails this week. it helps me familiarize with the people that I am going to have to work with throughout the process of preparing for the tournament. I am directly responsible for many of the aspects of planning of the event, and contacting people to make arrangements.
Honestly, I was a little frustrated this week with the way things seem to be going right now. We have had a lot of difficulty getting people to respond to emails and phone calls, and it is beginning to slow our process a little. Thankfully, we are still early in the process of planning the tournament, and we are not running too far behind.
This week, we nearly completed the Registration packet, however, I did not finish the Event handbook as I had hoped, because as I mentioned before, we have had difficulty getting in contact with people who could give us some information we need to finish. Hopefully, this coming week I will finish the Event Handbook, however, most of this work will be done from home, due to the fact that no one will be in the office this week after Monday.
In order to finish the event handbook, my supervisor and I will need to make even further efforts to contact individuals working with the tournament.
Internship Project
My supervisor and I discussed it this week, and we decided that my project will pertain to an event evaluation. It will help with the tournament in the future, and will prevent problems of the same sort in the future. In addition, I am responsible for putting together all of the paperwork for the tournament, including the registration packet, volunteer handbook, and event handbook.
Internship: Wild Dunes, Charleston, SC
I began doing shadowing experiences at Wild Dunes. My first shadowing experience was in the gym and Spa at Wild Dunes. These experiences allowed me to see how individual departments within the resort function in relation to the resort as a whole. I discovered that most of the departments function in similar ways, as far as keeping track of sales and reporting them to the accounting department. All departments have to take into account whether or not the guest is an owner at Wild Dunes, a guest staying at the resort, or a guest renting a property on the resort, but through another property managment company. Each individual is charged differently according to what type of guest they are. Obviously, owners and guests are given preferential treatment to individuals renting through another company. Individuals renting through another company have to pay to use practically every amenity on the resort property, whereas owners and guests us them free of charge. In addition, they have to pay higher prices for certain services at the resort, like varioius spa treatments. Each department has a unique way of recording appointments and reservations, but generally, we all use the same Point of Sale system, and similar ways of reporting sales to the accounting department.
Monday, June 4, 2007
Week 2
This week, my boss was out of town in San Diego, California volunteering at the California State games. My responsibility at the beginning of this week was to call all of the state programs who had not yet responded to our quota requests, and inform them that they had until Friday the 1st of June to either fax or email them in. By the end of the week, I had received almost every request from the programs that were going to send them in. Several of the programs were out of the office when I called because of their state games, so I did receive some requests when I came to the office today. Later in the week, after I had received all of the quota requests, I was responsible for emailing all of the contacts at the program to confirm the number of athletes they requested. In addition, I worked with Excel quite a bit this week, making entries and totaling the number of requests that I received. I did not get to spend as much time working on the volunteer handbook, registration packet, and event handbook due to the fact that I spent most of my time on the phone and emailing different programs. I spent approximately 12 hours in the office, and three or four hours working at home. As I stated in my last update, I will be able to spend more time at the office when my summer class is over.
This week I gained a little bit of experience working with various microsoft programs, especially excel. I was also given the opportunity communicate with other people who work with Special Olympics through email and telephone conversation. Being in contact with these people will familiarize me with some of the people I may be working with while we plan for the tournament.
I need to work on my one-on-one interaction with the other people in the office, and become more open about asking questions when I don't know the answer or when I need help. In addition, I am not quite sure of what is expected of me while I'm in the office. For example, I was not sure whether or not I should answer my supervisor's phone when it rang, or if I should let him check his messages as they come in. I still feel like I have not been informed about a lot of things that would help me with my work. I might feel more comfortable answering the phone if I knew I would be able to answere the questions or be of assistance.
I could improve my performance by becoming more verbal in the workplace and asking questions. Building relationships with my coworkers will help me become more comfortable with my work.
This week, I met my goals of contacting all of the state programs about their quota requests. I did not finish the Event handbook as I had planned, mostly because I was making phone calls and emailing different programs within Special Olympics.
My objective this week is to finish the event handbook, this will partly depend on my supervisor, and whether or not he gets some information I need to finish it. I have a lot of information from past years, which I can use and update for this year, but I also need a lot of new information pertaining to the people who will be working on the tournament. This also applies to the volunteer handbook and the registration packet.
Communicating with my supervisor is the best way to accomplish these objectives, as much of my work depends on whether or not he gets some of the information I need.
Internship: Wild Dunes; Charleston, SC
The nature of my internship this summer is very different from my internship last summer. In my second week of work last year, I became involved with working at Kid's camps, and making reservations for the different trips offered by the resort. Working at Wild Dune's was a much more interactive internship. I interacted personally with the guests at the resort and their children. My job this summer is very much an office job. I do a lot of work with my computer, working with excel, word, and powerpoint. Last summer, I worked with activities on the Grand Pavilion, worked as a cashier on at the Island Adventures Store, and a variety of other things. At Wild Dunes, there was a lot of variety in the jobs I did. I never did the same thing two days in a row. It made the job very interesting, and I got to see many different aspects of the resort industry.
This week I gained a little bit of experience working with various microsoft programs, especially excel. I was also given the opportunity communicate with other people who work with Special Olympics through email and telephone conversation. Being in contact with these people will familiarize me with some of the people I may be working with while we plan for the tournament.
I need to work on my one-on-one interaction with the other people in the office, and become more open about asking questions when I don't know the answer or when I need help. In addition, I am not quite sure of what is expected of me while I'm in the office. For example, I was not sure whether or not I should answer my supervisor's phone when it rang, or if I should let him check his messages as they come in. I still feel like I have not been informed about a lot of things that would help me with my work. I might feel more comfortable answering the phone if I knew I would be able to answere the questions or be of assistance.
I could improve my performance by becoming more verbal in the workplace and asking questions. Building relationships with my coworkers will help me become more comfortable with my work.
This week, I met my goals of contacting all of the state programs about their quota requests. I did not finish the Event handbook as I had planned, mostly because I was making phone calls and emailing different programs within Special Olympics.
My objective this week is to finish the event handbook, this will partly depend on my supervisor, and whether or not he gets some information I need to finish it. I have a lot of information from past years, which I can use and update for this year, but I also need a lot of new information pertaining to the people who will be working on the tournament. This also applies to the volunteer handbook and the registration packet.
Communicating with my supervisor is the best way to accomplish these objectives, as much of my work depends on whether or not he gets some of the information I need.
Internship: Wild Dunes; Charleston, SC
The nature of my internship this summer is very different from my internship last summer. In my second week of work last year, I became involved with working at Kid's camps, and making reservations for the different trips offered by the resort. Working at Wild Dune's was a much more interactive internship. I interacted personally with the guests at the resort and their children. My job this summer is very much an office job. I do a lot of work with my computer, working with excel, word, and powerpoint. Last summer, I worked with activities on the Grand Pavilion, worked as a cashier on at the Island Adventures Store, and a variety of other things. At Wild Dunes, there was a lot of variety in the jobs I did. I never did the same thing two days in a row. It made the job very interesting, and I got to see many different aspects of the resort industry.
Monday, May 28, 2007
My first week
Schedule: For the first few weeks of my internship, I will be going to summer school in the morning, and going to my internship in the afternoons. Until June 8th, my schedule will be as follows:
Monday: 12:45-5:00
Tuesday: 12:45-5:00
Wednesday: 12:45-5:00
Thursday: 12:45-5:00
Friday: 12:45-5:00
When my summer school classes are over, I will update my schedule.
My internship is with Special Olympics North America, located in Raleigh, North Carolina. My internship will involve the planning and execution of a golf tournament in Port St. Lucie, Florida. The tournament will be in September, at which time my internship will be over. My supervisor's name is Craig Pippert, he is the Senior Manager for Sport Development at Special Olympics North America. His primary responsibility as of right now is preparing for the golf tournament. At other times in the year, he works on the execution of other major events for Special Olympics. For example, the world games, and various state-sponsored events. Melanie Ferlito and Greg Epperson, the other employees at the office have many of the same responsibilities as Craig. They are each responsible for planning different events at different times throughout the year. My responsibilities include developing registration packets, volunteer handbooks, and event handbooks to be sent out to all involved with the tournament. In addition, I will be involved with communicating with individuals at the tournament site. This will help me with developing various handbooks to be sent to the people attending the event.
Most of the events that occur with Special Olympics occur within the school year, because many programs rely on the school system to transport athletes. However, currently the office I am working in is involved with World Games, which are hosted this year in China, I believe. My supervisor also recently left for California to help with their state games.
I began my first week this Monday. For most of this week, I worked on my computer developing the registration packet and volunteer handbook. This involved looking at information from past tournaments, updating and occassionally throwing information out. And putting it together. There is a lot of information to be updated and thrown out. A lot of it will not be able to be done until we receive updated lists of officials, volunteers, and athletes. My work this week specifically involved working with Excel and developing a workbook to save the information we receive from the various state programs as to how many athletes they are sending, and what level they will be competing at. In addition, I used Microsoft Word for a lot of things, like developing the volunteer handbooks and registration packets.
This job is not like many others I have had in that I am personally responsible for many things, in the past have had a much larger hand in what I did. In this job, I am permitted to do a lot of things myself, and given a certain amount of flexibility to do them the way I want to.
Most of my work this week involved using Microsoft Works, which I have a lot of experience using in the past. I need to become more familiar with some of tools used for formatting documents in some of the programs, however I have used all fo the Microsoft programs at some point in the past.
Though this internship is in large part an office position, I am still enjoying it. I am getting a lot of valuable experience working in an office environment, and with working with individuals who are older than I am. This internship is giving me the opportunity to be involved with the development of a major tournament, and will hopefully open many doors to me in the future. Though this job will undoubtedly be not as much fun as my last internship in Charleston, I am still looking forward to finishing it and gaining a valuable experience.
To improve my performance I need to familiarize myself a little more with using some of the tools for formatting in the Microsoft programs, and become a little more verbal in my inter-office communication.
Objectives for coming week:
1. Finish Volunteer Handbook and Registration Packet
2. Contact State programs about their athletes
3. Finish Excel workbook and confirm number of athletes.
4. Begin work on Event Handbook
Finishing the Volunteer Handbook and registration packet will require me to spend a lot of time away from work working on the documents, as I will be spending a lot of time this week on the phone contacting representatives from different state programs. My supervisor is out of town this week, and he has left me the responsibility of making courtesy calls to state programs and reminding them that the deadline for registration is coming up. Finishing the Excel Workbook will require me to make sure that I contact everyone that needs to be contacted, and record the information.
Internship: Wild Dunes, Charleston, SC
In my first week of my internship last summer at Wild Dunes Resort in Charleston, South Carolina we went through an intense week of training and preparation for the summer ahead. We spent anywhere between six and nine hours a day at desks in a classroom like atmosphere learning about the resort and our responsibilities. Every afternoon/evening we took a break and participated in some sort of activity such as jet skiing, sailing, or kayaking as a sort of team-building activity. This also allowed us to experience many of the excursions and trips that we would be selling to our guests throughout the summer. One thing that was stressed throughout the summer was upselling, and these experiences allowed us to tell guests about the trips, and a first-hand account of the experience is a major selling point for many people. At the end of the week, we were given a "test" to see how much we had absorbed from the week of studying, and on Saturday afternoon, five of us, myself included, began work a day before everyone else.
Throughout the week, we learned about our responsibilities during the summer. We were responsible for working at children's camps, working as a cashier at a gift shop, making reservations for the various trips/ camp's offered by the resort, driving guests to and from excursions at the Marina, and running activities on the Grand Pavilion, the boardwalk at the center of the Resort.
This internship differs greatly from my internship at Special Olympics in that I was not the only intern in the organization. In addition, there was an intense training period at the resort, whereas at Special Olympics there was no real training period, I was just put into the job with little instruction. The nature of the job differs greatly, in that Wild Dunes was a much more hands-on experience, where I got to become personally involved with the guests, and Special Olympics is largely an office job, even though I will be involved with the athletes at the tournament.
Monday: 12:45-5:00
Tuesday: 12:45-5:00
Wednesday: 12:45-5:00
Thursday: 12:45-5:00
Friday: 12:45-5:00
When my summer school classes are over, I will update my schedule.
My internship is with Special Olympics North America, located in Raleigh, North Carolina. My internship will involve the planning and execution of a golf tournament in Port St. Lucie, Florida. The tournament will be in September, at which time my internship will be over. My supervisor's name is Craig Pippert, he is the Senior Manager for Sport Development at Special Olympics North America. His primary responsibility as of right now is preparing for the golf tournament. At other times in the year, he works on the execution of other major events for Special Olympics. For example, the world games, and various state-sponsored events. Melanie Ferlito and Greg Epperson, the other employees at the office have many of the same responsibilities as Craig. They are each responsible for planning different events at different times throughout the year. My responsibilities include developing registration packets, volunteer handbooks, and event handbooks to be sent out to all involved with the tournament. In addition, I will be involved with communicating with individuals at the tournament site. This will help me with developing various handbooks to be sent to the people attending the event.
Most of the events that occur with Special Olympics occur within the school year, because many programs rely on the school system to transport athletes. However, currently the office I am working in is involved with World Games, which are hosted this year in China, I believe. My supervisor also recently left for California to help with their state games.
I began my first week this Monday. For most of this week, I worked on my computer developing the registration packet and volunteer handbook. This involved looking at information from past tournaments, updating and occassionally throwing information out. And putting it together. There is a lot of information to be updated and thrown out. A lot of it will not be able to be done until we receive updated lists of officials, volunteers, and athletes. My work this week specifically involved working with Excel and developing a workbook to save the information we receive from the various state programs as to how many athletes they are sending, and what level they will be competing at. In addition, I used Microsoft Word for a lot of things, like developing the volunteer handbooks and registration packets.
This job is not like many others I have had in that I am personally responsible for many things, in the past have had a much larger hand in what I did. In this job, I am permitted to do a lot of things myself, and given a certain amount of flexibility to do them the way I want to.
Most of my work this week involved using Microsoft Works, which I have a lot of experience using in the past. I need to become more familiar with some of tools used for formatting documents in some of the programs, however I have used all fo the Microsoft programs at some point in the past.
Though this internship is in large part an office position, I am still enjoying it. I am getting a lot of valuable experience working in an office environment, and with working with individuals who are older than I am. This internship is giving me the opportunity to be involved with the development of a major tournament, and will hopefully open many doors to me in the future. Though this job will undoubtedly be not as much fun as my last internship in Charleston, I am still looking forward to finishing it and gaining a valuable experience.
To improve my performance I need to familiarize myself a little more with using some of the tools for formatting in the Microsoft programs, and become a little more verbal in my inter-office communication.
Objectives for coming week:
1. Finish Volunteer Handbook and Registration Packet
2. Contact State programs about their athletes
3. Finish Excel workbook and confirm number of athletes.
4. Begin work on Event Handbook
Finishing the Volunteer Handbook and registration packet will require me to spend a lot of time away from work working on the documents, as I will be spending a lot of time this week on the phone contacting representatives from different state programs. My supervisor is out of town this week, and he has left me the responsibility of making courtesy calls to state programs and reminding them that the deadline for registration is coming up. Finishing the Excel Workbook will require me to make sure that I contact everyone that needs to be contacted, and record the information.
Internship: Wild Dunes, Charleston, SC
In my first week of my internship last summer at Wild Dunes Resort in Charleston, South Carolina we went through an intense week of training and preparation for the summer ahead. We spent anywhere between six and nine hours a day at desks in a classroom like atmosphere learning about the resort and our responsibilities. Every afternoon/evening we took a break and participated in some sort of activity such as jet skiing, sailing, or kayaking as a sort of team-building activity. This also allowed us to experience many of the excursions and trips that we would be selling to our guests throughout the summer. One thing that was stressed throughout the summer was upselling, and these experiences allowed us to tell guests about the trips, and a first-hand account of the experience is a major selling point for many people. At the end of the week, we were given a "test" to see how much we had absorbed from the week of studying, and on Saturday afternoon, five of us, myself included, began work a day before everyone else.
Throughout the week, we learned about our responsibilities during the summer. We were responsible for working at children's camps, working as a cashier at a gift shop, making reservations for the various trips/ camp's offered by the resort, driving guests to and from excursions at the Marina, and running activities on the Grand Pavilion, the boardwalk at the center of the Resort.
This internship differs greatly from my internship at Special Olympics in that I was not the only intern in the organization. In addition, there was an intense training period at the resort, whereas at Special Olympics there was no real training period, I was just put into the job with little instruction. The nature of the job differs greatly, in that Wild Dunes was a much more hands-on experience, where I got to become personally involved with the guests, and Special Olympics is largely an office job, even though I will be involved with the athletes at the tournament.
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